Reliable Steel Case Study

A white flame design with large letters 'RS' underneath and the text 'RELIABLE SOURCE INC.' at the bottom, all on a dark background.

About Reliable Steel

Reliable Steel is a leading supplier of structural and fabricated steel components, serving commercial and industrial construction projects across the U.S. Known for their precision manufacturing and just-in-time delivery model, Reliable Steel relies on dependable logistics partners to keep their supply chain moving. With frequent partial shipments and tight production schedules, they needed a transportation strategy that matched their pace and flexibility.

A flatbed truck transporting various construction materials, including metal pipes, wooden planks, tires, and tools, parked in a parking lot with cars and trees in the background.

The Challenge

Reliable Steel faced mounting pressure to meet tight delivery windows for multiple customers while managing a high volume of partial shipments. Standard carriers struggled with flexibility, often leaving shipments waiting or consolidating them inefficiently—causing costly delays and disrupting production schedules. They needed a freight partner who could adapt quickly, secure consistent partial capacity, and move fast without compromising reliability.

Flatbed truck carrying metal pipes and metal bars on a city street.

The Solution

Tenacity Express built a tailored partial-load strategy for Reliable Steel by tapping into a curated network of open-deck carriers experienced with steel moves. We prioritized fast-turnaround capacity, optimized routing to reduce dwell times, and maintained constant communication throughout every shipment. Our agile process allowed Reliable Steel to move multiple LTL and partial loads each week—without the typical delays or bottlenecks.

Empty truck bed with construction materials including metal pipes, wood, and a yellow strap, parked along a grassy area with a fence, electrical poles, and cloudy sky in the background.

The Result

Weekly partial loads moved with greater consistency, helping them avoid costly reschedules and maintain production flow. Our flexible, proactive approach earned Reliable Steel’s trust—and helped their team hit aggressive shipping targets without adding stress to the supply chain.